A group of gifted individuals who have a passion for Market Research.
We and our clients have this in common: we all believe that Askia has the best market research software in the industry. And the best support team behind it. Software is only one component of the offering. Our software range has been evolving thanks to the drive of our clients, industry leaders by their size or their willingness to adopt new technologies.
We offer easy to use yet sophisticated questionnaire design; for data collection, we provide telephone, mobile, web, face-to-face and multi-modal options, each available via the same powerful administration platform; our data processing and delivery products are spearheaded by online and offline statistical analysis tools. If you include our APIs and our Community Management platform, then you have a grasp on what we're all about!
Everything comes with a straightforward and beautiful interface that you can find your way around in minutes.
"Simplicity is complexity well done."
The other key component is support: we are a partner to our clients, not just a provider. You, like us, live and breathe market research – you deserve a technological partner who understands your needs, adapt its products accordingly, assists you in your work and fixes whatever needs fixing. To complement our core support team who’ve been with us for years, we recruit -from within the industry- people who have had years of experience using Askia and who genuinely believe our software is the best. Our support team is not hidden behind an email address or a web form. You can call us and speak to a real person; we will be there every time, however often, whatever the reason, without charge.
This is the age of openness. We have no secrets... Well, not too many! We write articles & blog posts so we can share our knowledge on software and research. All of our roadmaps are accessible to users so they can see where we’re going and contribute accordingly. Our best ideas come from this co-creation process. We keep track of each reported bug or suggestion so you can see when they are fixed and implemented.
Askia is a proud member of:
The Askia team consists of market research experts located in seven countries:
MyForce, located in Belgium, is the provider of CTArchitect, Askia’s CATI dialer. Since 1998, MyForce and Askia have been working very closely, resulting in a Market Research phone room platform that is seamlessly integrated with Askiafield.
This tight connection, combined with an extensive range of features for inbound, outbound & monitoring/QA projects, makes CTArchitect one of the strongest solutions available on the market. On top of that, our experience in the contact centre industry has paved the way for further innovation in the MR CATI field.
Next to CTArchitect development and maintenance for Askia, MyForce is the exclusive Benelux supplier of the Askia survey software suite, taking care of all Askia sales & first line of support in these countries. Finally, MyForce is in charge of all second-level customer support for all of Askia’s CTArchitect clients outside of the Benelux.
Platform One was originally conceived and designed by Jon Gumbrell. Jon, a true innovator, was at the forefront of building access panels from 2000-06 and online communities from 2008, since when he has designed application integrations for other community and panel management platforms.
This is what inspired him to re-invent the architecture of a complete platform, where all features and functionalities are built-in rather than bolted-on. As an Askia client, Jon also knew that he wouldn't need to design new survey and analysis tools, but rather build a platform that worked seamlessly with the Askia toolkit.
The collaboration between Askia and Platform One runs deep with Askia holding a major share in Platform One. Client-servicing and company management teams are based in London with technical support and software development teams located in the Asian office.
Phebi is a leader in the emerging Voice Economy. Phebi Insight, the company's flagship solution for market and survey research, and winner of the 2020 IIeX EU Insight Innovation Competition, makes it easy to voice-enable any survey. The technology can be embedded into Askia surveys to increase response and completion rates, gain insight-rich qualitative data at scale and better predict behavior. Phebi Insight also offers emotion detection and sentiment analysis, providing researchers with new levels of understanding only available via the combination of voice tech and AI.
Digital Taxonomy is focused on developing cutting-edge productivity and insight generating software tools. Tools that are fit for the 21st century, with no legacy baggage.
Digital Taxonomy software is developed using the most advanced techniques in Artifical Intelligence, Machine Learning and agile development, and is hosted on the most robust and secure infrastructre. The development team combines deep, practical R&D proficiency as well as proven expertise in the theoretical and mathematical underpinnings of machine learning.
The collaboration between Askia & Digital Taxonomy is based on CodeIt, an automated support tool for coding any unstructured text. Designed by market research and coding professionals, CodeIt’s powerful technology enhances coding productivity and quality, whilst also delivering greater insight from a valuable, but all too often, untapped source. Using a blend of advanced artificial intelligence, machine learning and sophisticated text analytics techniques, a coding project can be created , distributed to coders and completed in anything up to 2.5 times the speed of currently available tools, with no loss of control or quality
Passionate about market research or software development?
We don't always have job openings, but when we do, we'll post them below!